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SHARON'S PROFILE
Having been successful in healthcare management and administration
for twenty years, I have a proven track record of achieving these
goals. For the past 14 years, I have been involved in all 5 homecare
services divisions in regional and national territories, in
proprietary companies, small and large, and in not-for-profit
hospital systems. I am licensed as an RN in Missouri, Illinois and
California and have a Master's degree in Health Administration.
I will not only help you to dig to the root of the challenges that
you face, but then partner with you to develop and implement a
reasonable action plan to make you successful. I also will train you
and your staff in proven methods to achieve ongoing success.
An advantage that I have, is that I am flexible and will customize
any project to your needs, not to mine. While using best practices,
I will Not use a cookie cutter approach to your organization. I will
partner with you and your staff to develop just the right approach
that fits your culture, your resources and your staff to achieve
your goals.
I can offer you assistance in many key areas, such as clinical, regulatory, financial, marketing/sales, PI, and leadership. I am a current ACHC surveyor and former CHAP surveyor, which has allowed me to work with agencies accredited by this national organization. |
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The home healthcare industry faces many ongoing challenges. Consider that this era has shown us less reimbursement, skyrocketing professional salaries, more and more regulatory and governmental requirements, while the need for excellence in quality of care and customer service is at its max. All of this leads to shrinking profit margins, whether you are a small independent provider or part of a large national company.
Often the challenges seem insurmountable. To provide excellence in
customer service and quality while remaining compliant and
financially successful is not always easy, but we wouldn't be in
this business if we wanted easy.
Our industry is needed by the clients we serve and this need will
increase considerably over the next decade as the baby boomers
become senior citizens.
So, don’t be discouraged! We know our industry has great value, so let’s make it easy and fun as we go forward! That is why 5 Star Consultants is here to help your agency:
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Have excellence in customer service and quality of care
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Maintain regulatory compliance
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Increase profit margins
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Locate and keep happy, satisfied employees
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PROFILE
LINDA HOGE
Linda Hoge, a senior financial executive for many years, began her healthcare career in 1978 as Chief Financial Officer of an employees' health plan. After several positions as CFO and Regional CFO of for-profit hospitals in Texas and California, she spent seven years as in-house financial consultant to a large organization offering home health, hospice, home infusion, and private duty.
Linda is a principal and founding partner of 5 Star Consultants. She has assisted many clients by analyzing their financial and statistical data, establishing pertinent reports and tools, and "operationalizing" the resulting information to help improve their performance.
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PROFILE
CONNIE FINEOUT
Connie Fineout, an RN with a BSN and MS in Management, began a
career in home health in 1970. Like all of the consultants in 5
Star Consultants, Connie has experience in many of the home
services areas, and has functioned in many capacities, including
field nurse, supervising nurse, Director of Patient Service, and
VP of Quality and Health Information Management.
She
has worked for small (400 annual admissions) and large
organizations (10,000 annual admits), for profit and not for
profit organizations. Connie is also a CHAP site visitor,
performing accreditation and Medicare surveys on homecare
services agencies. Connie is committed to helping agencies
determine what is really necessary to comply with regulation and
accreditation requirements and developing the necessary, easiest
processes/procedures to meet the requirements. Connie lives in
LaBelle, Florida, and she and her husband love to travel the USA
in their RV. |
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