Personal Care In-Home Manual

Chapters

ADMINISTRATIVE

HUMAN RESOURCES

INFECTION CONTROL

SERVICES

FORMS

APPENDIX


Administrative

Abuse/Neglect/Exploitation
Administrative Requirements
After Hours

Business Related Expense Reporting & Reimbursement

Client’s Rights
Code of Ethics
Confidentiality
Corporate Compliance Program

Definition In-Home Services
Document Retention

Emergency Plan

Falsification of Service Delivery

Goals of the Agency
Grievances

Insurance

Location and Business Hours

Maintaining Service Delivery
Management and Professional Personnel
Mission Statement

Organizational Chart
Quality Improvement Program

Services by Immediate Family Member

Transporting Clients

Worker Residing in Same Household as Client


Human Resources

Drug Free Workplace

Employee Certifications, Licenses and Degrees
Employee Files
Employee Screening
Employee Standards-Statements

Job Description-Homecare Supervisor
Job Description-Homemaker/Companion
Job Description-Manager
Job Description-Personal Care Assistant/Nurse Assistant

Performance Evaluations-Field Staff

Training Requirements


Infection Control

Communicable Disease Reporting

Handwashing
Hazardous Materials and Waste

Infection Control


Services

Accepted for Care-Clients

Care Plan
Client Communication Needs
Coordination of Care

Discontinuation of Services

Homemaker Services

Medication Assistance

Office Client Record

Personal Care Program

Scope of Services


Forms

Assessment

Client Rights-Client
Client Rights-Employee
Client Satisfaction Survey
Code of Ethics-Client
Code of Ethics-Employee
Complaint
Confidentiality Statement
Criminal History Disclosure
Criminal Record Check

Emergency Information
Employee Counseling
Employee Handbook Review Acknowledgement
Employee Statements
Employment Application

Hepatitis B Vaccination Acceptance/Declination

Incident Report

OSHA Bloodborne Pathogens Exposure Control Plan Acknowledgement

Plan of Care-Personal Care & Homemaker

Reference Check

Service Request
Supervisory Notes

Training Attendance Sign-in Sheet

Weekly Time Sheet


Appendix

Abbreviations – Acceptable
Abbreviations – Do Not Use

Bloodborne Pathogens Exposure Control Plan

Employee Handbook-Field Staff

Policy & Procedure Personal Care Manual